Take your system operations to the next level...
Do you have a dedicated Medicat systems expert to manage your Medicat software solutions, or does it fall on your clinic admin, IT, or providers who have other responsibilities?
What if you had a dedicated resource that acted as your super user, site administrator, or even health informatics expert? With Medicat's Concierge Services, you can!
Medicat's dedicated system experts will evaluate and help you choose the right Concierge Services package to optimize your workflow and processes with improved efficiencies, greater analytics, and unique insights to save you time and money, improve patient safety, and help reclaim valuable staff resources — particularly in today's resource-thin environment.
...with Medicat's Concierge Services.
Concierge Services |
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Prioritized Client |
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Medicat System Review & Maintenance |
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New Product Training & Integration |
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End User Training & Administration |
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New Provider On-boarding/Off-boarding |
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Workflow, Software/Hardware Review & Recommendations |
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Portal Configuration & Troubleshooting |
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Design for Reporting, & Reconciliation Needs |
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Interface Troubleshooting |
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Monthly 2-hour Medicat Operations Call |
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Project Management |
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Interface Design, Workflow, & Management |
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Audits |
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Weekly 2-hour Medicat Operations Call |
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Discounted Rates for Onsite Visits |
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Execution & Maintenance of Reporting & Reconciliation Process |
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White-glove Concierge Service with dedicated Health Informatics Expert |
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LIS, RIS, PIS System Liaison |